What CEO’s Want From CIO’s

According to Information Week's Global CIO unit:

1) Create new products
2) Create new revenues
3) Deepen the company’s engagement with customers
4) Conserve cash, liberate trapped cash, and understand implications of cash flow
5) Create and enforce global standards for processes and applications
6) Unlock new ways to find, deliver, and assess higher value information
7) Reverse the 80:20 glut to make the first six possible
8) Create massively transparent organizations with all metrics focused on business value

Doesn't that list scream for print management? Numbers 4 and 5 are addressed with an MPS agreement. Number 6 benefits because you free up IT support time to work on higher value projects. The 80:20 glut references 80% of money spent in support and only 20% on innovation. MPS will cut their support expense over time. Number 8 will be addressed with quarterly account reviews.

I am not suggesting print management is the cure to all of IT's problems, or a major contributor to any of the eight focus areas. But it does help the CIO close the gap in the CEO's goals.